Tech Support
Please call us at (541) 767-2100 for phone or on-site support.
If you would like to have remote support please read and follow the instructions below:
TBS Consultants Remote Support liability disclaimer
You are about to establish a shared PC session with a TBS Consultants support staff member.
Warning: By starting the TBS Consultants Remote Support Software, you automatically acknowledge our liability exclusion statement regarding the use of our Remote Support Software.
Liability exclusion statement regarding the use of our Remote Support software
TBS Consultants does not accept any liability for any installed programs on your computer, including any computer protection (firewall or virus scanner). Data security is the sole responsibility of the customer. Liability is restricted to intent and gross negligence.
TBS Consultants accepts no liability for faults for which is it not responsible, even if they occur around the time when the support is provided.
By clicking the link below you hereby confirm your acceptance of the Terms and Conditions of the online support and start the download of the TBS Consultants Support software:
Note: We recommend that you exit any application you have open that is displaying content, such as personal or confidential information, before initiating a remote access services session with us. We further recommend that you remain at your computer throughout the entire remote support session.
Start TBS Consultants Support Session
Note: When the "Do you want to run or save ..." window pops up, please click "Run".
When the "Disclaimer" pops up, please read and if you agree, please click "Accept".
When the TBS Consultants Support window pops up, please give the "Your ID" and "Password" that are showing in the window to the TBS Consultants support personnel.
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Please note that this service is only available during our business hours subject to prior arrangement by telephone or Email with our support staff.
- The advisor cannot access your PC without your express consent.
- The advisor cannot collaborate with you without your express consent.
- No third-party programs will be installed on your PC without your express consent.
- It is not possible for data to be removed from your PC unnoticed and without authorization.
- You can end the shared session at any time.